RESULTS BASED
PERFORMANCE MANAGEMENT

Results-Based Performance Management is a refreshing and effective approach focused on clear expectations, ongoing communication between managers and employees, problem-solving for success and transparent accountability. This approach to managing performance can be used informally as a tool of Performance Coaching (please see Coaching for Commitment & Results program for more information) or can be systematized for maximum benefit.
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Success is measured on the results the employee achieves rather than on managers' subjective opinions of  the traits they exhibit.

overall goal of program

The overall goal of the program is for an intact work group or organization to create a framework and build the skills necessary for implementing a meaningful and substantive performance management process that results in high productivity and no-surprise reviews.
This engagement is designed as an off-shoot of the Coaching for Commitment & Results program for supervisors as this approach is a tool from that program. This may be a standalone service provided, though the most successful implementers of this approach offer their supervisors the skill-building in the Coaching for Commitment & Results program. 

practical focus

The material is practical in nature, with only a brief amount of time spent on concepts/theories to launch into the topics.  Practical means that employees are offered tangible “tools” and approaches that they can begin implementing right away.  This unique program offers a straight-forward approach to performance management that emphasizes interaction between supervisors and employees rather than reliance on a report-card type of scoring system.  The return on-investment can be priceless as it has the potential to change the culture of a workplace by giving supervisors easy tools to put into practice that empower employees and inspire productivity and retention.


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implementation

  • Consultation with Leadership to set up a three-stage Performance Management approach (including designing communication strategy)
  • Training for ALL staff who will be using the approach (three half-day workshops) with customized sessions for Supervisors and Individual Contributors
    • Stage 1 Training to launch
    • Stage 2 Training just prior to the end of the first quarter
    • Stage 3 Training 45 days prior to the end of the performance year
  • 1:1 Performance Plan Review for each person with a program coach (just after Stage 1 training)

COMPLETELY CUSTOMIZED

Each program is customized to meet the organization's needs so this is definitely NOT an "off the shelf" approach.