manager/supervisor development

One of the most requested services we offer is to further develop managers - at all levels (from C-Suite leaders to entry level supervisors). Our Coaching for Commitment and Results program is designed for everyone who supervises or manages others.  If every supervisor is accountable for incorporating the best practices from this program into their management approach, the organization will shift towards being an even greater place to work with highly committed, engaged and productive employees.​
“PEOPLE LEAVE MANAGERS, NOT COMPANIES”
(BUCKINGHAM & COFFMAN, 1999, FIRST, BREAK ALL THE RULES).

overall goal of program

The overall goal of the program is for supervisors with any level of experience and at any level within an organization to cultivate and apply a coaching methodology to their management role and ultimately retain staff (don’t lose your staff to bad managers!). They learn how to communicate about performance proactively & constructively, how to motivate & empower their direct reports and how to correct performance issues at both the incident & pattern levels.  This program is designed to complement the Collaborative Culture program for all employees and the Team Leader program for team leaders as it enables supervisors to develop their staff in a climate where feedback is valued and expected. ​

practical focus

The material is practical in nature, with only a brief amount of time spent on concepts/theories to launch into the topics.  Practical means that employees are offered tangible “tools” and approaches that they can begin implementing right away.  This is a one-of-a-kind program due to its straightforward and experiential approach.  The return on-investment is priceless as it changes the culture of a workplace by giving supervisors easy tools to put into practice that empower employees and inspire productivity and retention.
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learning approach

  • Experiential and applied learning
  • 2 to 3 full day interactive sessions that may be offered in half-day increments
  • 1:1 reinforcement coaching where each participant sets a learning plan that they implement over several months
  • Final session where each participant presents about their applied learning experiences and then all participants work together to brainstorm solutions to commonly shared challenges
  • Total classroom time is approximately 24-32 hours, total coaching time is 2 ½ hours and learning plan implementation is intended to be seamlessly integrated into the employee’s normal work
  • Sessions must be in-person due to the interactive nature of the program

COMPLETELY CUSTOMIZED

​Each program is customized to meet the organization's needs so this is definitely NOT an "off the shelf" approach.